Okay, this is what it says on ebay:
Sellers may only leave positive feedback for buyers (at the seller’s option).
I know this is a huge change, but we’re also putting into place protections that sellers have wanted for years. In addition to holding buyers accountable via non-public seller reporting tools, such as Unpaid Item reports, we are planning a number of other Seller Protections against inaccurate feedback:
- We will remove, not just de-score, negative and neutral feedback when a buyer doesn’t respond to the Unpaid Item process
- We will remove all negative and neutral feedback and comments when a buyer (or seller) is suspended. We will also do this retroactively – which means any negatives and neutrals you’ve received from members we’ve ever suspended will be removed.
- For sellers with an established track record, we’ll prevent negative and neutral feedback within 3 days of listing end to promote communication.
- We’re going to reduce the number of days a member can leave feedback from 90 to 60 days.
- We’ll increase block bidder list capacity from 1,000 to 5,000 user IDs.
- We’ll increase our monitoring, and take action based on seller reports of buyers behaving very badly.
- Feedback percentage will be based on the last 12 months, although the total count remains lifetime. This means that any negative or neutral feedback left for you more than 12 months ago will no longer affect your percent positive.
For more details, please see our information page.
I don’t think this is a good idea ebay…
I started using ebay in 1998 when they first started, and then I stopped using it for awhile and had to get another account, since I forgot my password. Man I wish I still had my original login… anyway that’s besides the point.
I sort of agree with Ebay that some people have abused the negative comment feature, but I think that’s what makes ebay work. I have actually never had to leave a negative comment, nor have I recieved one, but I have threatened people with that and then they contacted me and made things right.
If ebay does drop the negative feeback in May as planned, I think there will be a few people that will stop using people.. and sure the company will survive but there will be a hiccup and a few people will leave negative feedback about ebay on the web.
We’ll see…
1 response so far ↓
Kurt Huntington // May 23, 2008 at 10:30 pm |
To bad ebay, I have been with them a long time as a seller and I’m gone. I feel like I brought a knife to a gun fight.I will open my own store. I have paid ebay more than 30K. in comissions and fees over the last 12 years. What a bunch of maroons!